Social Services Manager

About the Role

The Social Service Manager provides medically related social work services to ensure each resident attains or maintains the highest practicable level of physical, mental, and psychosocial well-being. This position assesses and treats emotional and behavioral problems related to patient illness, participates as a member of the interdisciplinary team, and may assist patients in treatment planning.

Responsibilities

• Assess and evaluate each resident’s psychosocial needs and develop goals for providing necessary services; participate in the admission process as needed.
• Incorporate social service goals into the resident’s plan of care and attend care planning conferences.
• Assist residents in adjusting to the facility and promote a positive environment for continuity of relationships with family and community.
• Help residents and families utilize community resources when not provided directly by the facility.
• Maintain confidential records and conduct interviews with residents and families as appropriate.
• Provide supervision for social work student interns.
• Assist in the development, supervision, and education of staff.
• Serve as the team lead in discharge planning.
• Serve as a member of the marketing committee.
• Ensure completion of required components of DPOA or guardianship paperwork.
• Coordinate services with psychiatric providers and OBRA.
• Assist the Clinical IDT in resident room management.
• Help residents and families resolve grievances as assigned.
• Attend Clinical IDT meetings and serve as an advocate for resident rights.
• Perform related tasks as required.

Requirements

• Bachelor’s degree in social work.
• At least one year of experience in a social service program for the elderly or related field.
• Licensed (full or limited) as a bachelor’s level clinical social worker with the State of Michigan.

Skills

• Knowledge of skills necessary to conduct and evaluate assessments of the social and economic aspects of resident care.
• Ability to identify and evaluate changes in mood and behavior affecting residents’ lives.
• Working knowledge of skills to provide continuity and coordination of resident care, including interviewing residents and families and communicating with community resources.
• Knowledge of community agencies and resources for making referrals.
• Basic business computer knowledge.
• Ability to communicate effectively with staff, residents, and families.
• Ability to plan, implement, and work with minimal direct supervision.
• Strong writing skills for preparing social histories and care plans.
• Good listening skills and a helpful attitude toward residents with terminal illnesses and their families.
• Valid driver’s license and reliable transportation to attend off-site meetings and court hearings.

Other Requirements

• Manual dexterity required to operate modern office equipment.
• Ability to travel as needed or assigned.