Social Services Coordinator

Responsibilities

• Assist residents and patients with their adjustment to their new living conditions and Community.
• Serve as first point of contact related to concerns of residents, patients, and/or family members; initiate resolutions.
• Encourage family contact and communicate with families on an as needed basis; assist residents and patients with various forms of communication to family.
• Assist residents, patients and their families with future planning.
• Review Bill of Rights with residents, patients and their families; obtain appropriate signatures.
• Review care plan with appropriate party and obtain appropriate signatures.
• Gather social information related to residents and patients.
• Maintain awareness of current Community resources available to residents, patients, and family members.

Requirements

• Coordinate all discharges within the Community.
• Able to navigate through electronic health records and input required documentation as per the State and Federal regulations.
• Complete and submit required documents and reports on or before established deadlines in compliance with State, Federal and organizational regulations and guidelines.
• Maintain knowledge of applicable Medicare regulations and procedures.