Social Services Coordinator

Essential Duties And Responsibilities

• Plan, develop, organize and direct the Social Services Program.
• Counsel patients and families including dealing with feelings about death or dying and other emotional, mental, environmental or physical limitations.
• Complete the social service portion of the MDS within 14 days of admission.
• Counsel patients and families including dealing with feelings about death or dying and other emotional, mental, environmental or physical limitations.
• Coordinate admissions and discharges.
• Facilitate Patient and Family Councils as appropriate.
• Assist with grievance resolution when requested.
• Understand appropriate documentation for Advance Directives.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

Skills And Abilities

• Proficient in using a computer, especially Microsoft Office, Excel and Power Point.
• Excellent organizational and prioritizing skills required.
• Effective and professional verbal, and written communication skills.
• Communicates well with other associates, patients, family members, and visitors providing warm and friendly greeting and an approachable attitude.
• Responds to expressed concerns while displaying a helpful, caring demeanor, answers questions when appropriate in a professional manner.

Minimum Qualifications

• Minimum of a Bachelor Degree preferred from an approved social work course of study is preferred or minimum of two years’ experience in a supervisory capacity in a hospital, skilled nursing center or other medical center.

Supervisory Responsibilities

• Supervision of social services assistant(s), if necessary.

Reasoning Abilities

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format.
• The ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• While performing the duties of this job, the associate is regularly required to sit, talk or hear.
• The associate frequently is required to walk.
• Use hands to finger, handle or feel and reach with hands and arms.
• The associate is occasionally required to stand.
• Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.