Social Services Coordinator

Western Hills Retirement Village – A Caring Place Healthcare Group Facility

About the role

Caring Place Healthcare Group is seeking a Social Services Coordinator to help enhance the well-being and quality of life of our residents. We value empathy, communication, and person-centered care in a supportive, values-driven culture rooted in our passion: People Caring For And About People.

Compensation

$60k–$70k annual salary with company-paid team member health insurance.

• Medical, Dental, & Vision Insurance
• Life Insurance and short- and long-term disability
• PTO accrued each pay period, plus a paid birthday PTO day
• 401(k) with company match
• Tuition Reimbursement

Why join us

• Supportive & Engaged Leadership – You’re not just an employee.
• Career Growth Opportunities – Advance your career with ongoing training and development.
• A Company That Cares – Family-owned and committed to compassion, respect, and exceptional resident care.

Responsibilities

• Provide social services support to residents, addressing psychosocial, emotional, and environmental needs.
• Communicate with residents and families to resolve concerns, provide guidance, and ensure needs are met.
• Complete and maintain comprehensive assessments, including social histories, care plans, and progress notes.
• Advocate for residents’ rights, ensuring dignity, privacy, and respect at all times.
• Collaborate with interdisciplinary teams, including staff, consultants, and healthcare professionals.
• Maintain strict confidentiality of resident information in accordance with HIPAA regulations.
• Support a calm, caring, and respectful environment for residents and staff.
• Participate in care planning and contribute to individualized resident care strategies.
• Attend required trainings, in-services, and meetings.

Requirements

• Bachelor’s degree in Social Work or related field from an accredited college or university.
• Current Social Worker license in the State of Ohio.
• Minimum of 2 years of experience in a healthcare setting preferred.
• Strong problem-solving, organizational, and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to maintain accurate and timely documentation.
• Ability to work both independently and collaboratively as part of a team.
• Compassionate, calm, and professional demeanor in emotionally demanding situations.
• Ability to read, write, and speak English.