Social Services Coordinator

About the role

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

Responsibilities

• Monitor day-to-day activities and productivity of the teams
• Provide training, performance review, coaching, support, and professional development to the teams
• Ensure caseloads are covered by providing CCSS services as needed to bridge service gaps during staff absences or vacancies.
• Coordinator will have direct service expectations to average 10 encounters per month
• Report accurate and thorough statistical and narrative program data to other AHCH leadership, Board, and funders through Program Review Committee
• Represent AHCH in meetings and trainings with community partners
• Maintain adherence to all contractual and performance requirements, including timely and accurate reporting for relevant funders
• Ensure quality assurance and quality improvement in all CSW activities including client services, billing, and documentation.
• Work in an integrated manner with all AH