Social Services Assistant - FT - Day

Essential Duties And Responsibilities

• Assists the Social Services Coordinator with the planning, coordination and development of the Social Services Program.
• Participates in family and patient activities designed to promote social interaction, reality orientation, and intellectual stimulation.
• Counsels patients and families including dealing with feelings about death or dying and other emotional, mental, environmental or physical limitations.
• Completes social documentation in-line with procedural guidelines.
• Assists with grievance resolution when requested.
• Understands appropriate documentation for advance directives.
• Facilitates patient and family councils as appropriate.
• Captors admissions and discharges.
• Acts as a liaison with social, health, and community agencies.
• Affords assistance with the coordination of family and community resources as needed to solve financial needs and to promote emotional security.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

Skills And Abilities

• Proficient in using a computer, especially Microsoft Office, Excel and Power Point.
• Excellent organizational and prioritizing skills required.
• Effective and professional verbal, and written communication skills.
• Communicates well with other associates, patients, family members, and visitors providing warm and friendly greeting and an approachable attitude.
• Responds to expressed concerns while displaying a helpful, caring demeanor, answers questions when appropriate in a professional manner.

Minimum Qualifications

• High school graduate or its equivalent.
• Supervisory Responsibilities: None.

Reasoning Abilities

• The ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format.
• The ability to deal with problems involving several concrete variables in standardized situations.

Computer Application Skills

• This job requires proficiency with the following computer applications:
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word

Certificates, Licenses, Registrations

• Please See Minimum Qualifications

Physical Demands

• While performing the duties of this job, the associate is regularly required to sit, talk or hear.
• The associate frequently is required to walk.
• Use hands to finger, handle or feel and reach with hands and arms.
• The associate is occasionally required to stand.
• Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.