Social Services Assistant

Canyon Springs Post Acute is seeking a compassionate, organized Social Services Assistant to join our dedicated team. In this role, you'll work closely with the Social Services Director to support residents and their families, ensuring their emotional, psychosocial, and discharge planning needs are met throughout their stay.

About the role

The Social Services Assistant assists in planning, developing, organizing, implementing, evaluating, and coordinating the facility's social services program in accordance with federal, state, and local regulations, as well as facility policies and procedures. This position helps ensure the medically related emotional, social, and psychosocial needs of each resident are identified and addressed to promote the highest possible quality of life.

Responsibilities

• Assist the Social Services Director in planning, implementing, and evaluating the facility's social services program.
• Support residents and families by addressing emotional, psychosocial, and adjustment needs.
• Participate in care planning, interdisciplinary meetings, and discharge planning.
• Coordinate appointments and ancillary services, including optometry, podiatry, dental, psychiatric, and other community resources.
• Assist residents and families with Medicare, Medicaid, and other financial assistance information.
• Complete and maintain accurate documentation, reports, and social service progress notes.
• Collaborate with nursing, therapy, physicians, and other departments to coordinate resident care.
• Assist with referrals to community agencies and support services.
• Help coordinate safe and effective discharge plans, including equipment and community service referrals.
• Maintain positive working relationships with community agencies and healthcare partners.
• Participate in orientation, in-service education, and departmental meetings.
• Assist with department policy development, program improvement, and budget activities as assigned.
• Maintain resident confidentiality and comply with all HIPAA, federal, state, and facility regulations.
• Report suspected fraud, abuse, or unauthorized disclosure of protected health information in accordance with facility policies.

Requirements

• Experience in social services, healthcare, long-term care, or a related field preferred.
• Knowledge of Medicare, Medicaid, community resources, and discharge planning is a plus.
• Excellent communication, interpersonal, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong time management skills and the ability to prioritize multiple responsibilities.
• Compassionate, dependable, and committed to providing exceptional resident-centered care.
• Ability to work effectively both independently and as part of an interdisciplinary team.

Benefits

• Competitive pay: $18–$22 per hour
• Full-time, Monday–Friday schedule (8:00 AM–4:00 PM)
• Supportive and collaborative team environment
• Opportunities for professional growth and development
• Meaningful work that positively impacts residents and families
• Stable healthcare setting with opportunities to build your career