Social Service Director (SSD)

Golden Rose Care Center, a skilled nursing facility in Pasadena, is looking for a full-time Social Service Director (SSD).

About the role

This gregarious and compassionate individual will provide for the physical, psychological, and social needs of the residents of the facility and motivate residents to make healthy adjustments to the nursing facility. The Social Service Director implements social service interventions that achieve treatment goals, address resident needs, link social supports, physical care, and physical environment to enhance quality of life. This role assists in providing a clean, safe, dignified, happy, and healthy environment for residents.

Responsibilities

• Generates enthusiasm and cooperation from residents, staff, facility members, and outside agencies.
• Develops and maintains good interpersonal relationships with residents, staff, family members, and outside agencies.
• Develops a community resource file of services.
• Assists with inquiries for Social Services as needed, collects prior stay and general information.
• Evaluates each resident according to their background, interest, ability, physical limitation, and needs for the purpose of planning and implementing a meaningful social services program.
• Interviews residents as well as family, friends, or responsible party. Reviews transfer forms, history, and physicians for appropriate and accurate information.
• Assists in the provision of medically-related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, including those services identified in F-250 of the SOM.
• Initiates discharge planning on admission with 14-day and quarterly updates as needed.
• Completes discharge planning when indicated/ordered, including discharge plan of care.
• Assists HMOs, acute hospitals, case managers, etc., as needed and where appropriate.
• Completes initial social and emotional assessment of residents, as well as on a quarterly basis, and documents any significant changes.
• Attends resident care plan conferences and actively participates in creating a meaningful plan of care.
• Assists in the development, review, and implementation of residents’ discharge plans along with the Interdisciplinary (ID) Team. Reviews potential for discharge shortly after admission.
• Maintains membership in the Resident Care Policy Committee and the Utilization Review Committee.
• Facilitates any identified problems (e.g., dental, visual, communication) and assists with supplying tools necessary to ensure communication to make resident needs known.
• Coordinates regular family council meetings at least twice a year.
• Assists residents and families with death and dying issues, including decisions for Hospice and contact with clergy.
• Assists residents with financial needs if applicable, including Medi-Cal applications, banking, etc.
• Assists residents or responsible parties in processing forms or applications to obtain outside services, including Social Security, Medicaid, SSI, or any other service to which the resident may be entitled.
• Maintains a file for theft and loss, with copies of concerns to the Administrator.
• Participates in the Quality Assurance Program.
• Ensures that residents receive psycho-social assessments at admission, upon condition change, and/or annually.
• Directs and guides staff in conducting assessments and interventions.
• Creates, reviews, and updates care plans and progress notes.
• Provides direct psycho-social intervention.
• Assists residents' families in coping with skilled nursing placement, behavioral issues, physical illness, disabilities of the resident, and the grieving process.
• Works with the patient, family, and other team members to outline goals of stay at admission, the plan to meet those goals, and discharge as appropriate.
• Conducts in-service programs to educate staff regarding psycho-social issues and patient rights.
• Helps residents and their families (in their social, racial, ethnic, and cultural context) cope with the immediate effects of the decision to move to the facility.
• Implements social service interventions that achieve treatment goals, address resident needs, link social supports, physical care, and physical environment to enhance quality of life.
• Attends daily stand-up, monthly QA, IDT meetings as necessary, behavior management, and direct psych review meetings.
• Performs any other assignments as directed by the Administrator.

Requirements

• Bachelor’s Degree required.
• Must have a Social Service Designee certificate.

Schedule

Monday–Friday, 8:30 AM–5:00 PM.