Social Service Caseworker

About the role

The Caseworker will provide resources to clients and assist in the food pantry.

Responsibilities

• Answer incoming calls and direct calls
• Enter applicant information into Excel spreadsheets through The Salvation Army online database
• Assist clients in the social service lobby
• Maintain client records, donations, and Salvation Army statistics
• Intake clients seeking emergency food box and utility assistance
• Maintain cleanliness of pantry, stock shelves, and fill food boxes
• Provide data entry for social services
• Auxiliary with Christmas events
• Participate in staff meetings
• Pick up donations
• Perform other duties as required

Requirements

• High school diploma or equivalent (required)
• CA Driver’s license (required)
• 21 years old (required)
• Experience with Microsoft programs (required)
• Experience in Social Services (1 year preferred)

Qualifications

• Bilingual in Spanish (preferred)
• Ability to communicate effectively
• Team player
• Detail oriented

Skills

• Bilingual in Spanish (preferred)

Benefits

N/A

Schedule

N/A

Pay

N/A

Equipment Used

Modern Office Equipment and Relevant Software

Physical Requirements

• Ability to lift up to 50 lbs.

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

At-Will

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.