Social Ministries Coordinator

Scope of Position

Supports the Social Ministries Director by providing divisional leadership for Pathway of Hope (POH), Service Unit Extensions, Anti-Human Trafficking (AHT) initiatives, and disaster social services as needed throughout the Southern New England Division.

Responsibilities

• Advocate for the mission of The Salvation Army and uphold the organization’s values.
• Aid in coordinating monthly case manager and quarterly Service Unit meetings.
• Monitor budgets, outcomes, and data integrity.
• Oversee program evaluations, record reviews, and compliance with territorial certification standards.
• Provide supervision, consultation, and technical assistance to Case Managers.
• Auxiliary with Red Kettle and Angel Tree coordination for Service Units.
• Assist with staff recruitment, onboarding, training, and job description development.
• Collaborate to develop victim services and referral pathways.
• Conduct audits, program reviews, and compliance monitoring of programs.
• Cultivate partnerships with Service Units, state agencies, and community providers.
• Maintain accurate, timely, and confidential recordkeeping, grant reporting, and data entry.
• Maintain a current roster of community resources.
• Maintain compliance with Salvation Army policies.
• Maintain strict confidentiality in all aspects of work.
• Participate in trainings, workshops, awareness events, and conferences.
• Prepare monthly and quarterly reports.
• Promote integration of volunteers into Service Units.
• Provide advisory supervision, including site visits and training.
• Provide oversight of Service Units and related social service initiatives.
• Support expansion of Anti-Human Trafficking efforts through training, outreach, and partnerships.
• Support fundraising, grant reporting, data collection, and donor communications.
• Train representatives in intake, assessment, service planning, and referral processes.

Qualifications

• A bachelor’s degree in social work, human services, or a related field is required; an MSW or related graduate degree is preferred.
• Minimum of two years of experience in social services and supervisory case/project management required.
• Strong organizational, communication, and interpersonal skills required.
• Proficiency in Microsoft Office required, database experience highly preferred.
• Ability to work independently and collaboratively in a fast-paced environment is required.
• Valid driver’s license and the ability to travel within the Division are required.
• Experience with the Pathway of Hope program, Service Units, anti-human trafficking, or disaster services preferred.
• Grant writing, fiscal monitoring, and contract compliance experience preferred.
• Experience serving vulnerable populations preferred.
• Bilingual in English and Spanish preferred.
• Ability to maintain confidentiality and professionalism.
• Understand, respect, and promote the interests of The Salvation Army.

Benefits

The Salvation Army offers a comprehensive benefits program to full-time employees who work at least 30 hours per week, including:

• Comprehensive health care coverage, including dental/vision/hearing, with low-cost employee premiums, co-pays, and deductibles
• Employer-funded pension plan (100% vested after five years of eligible service)
• Telehealth/online doctor visits
• $20K Basic Life Insurance including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee)
• Voluntary life insurance
• Short-term disability coverage (no cost to employee)
• Long-term disability coverage
• Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
• Flexible spending accounts for health care and dependent care
• 403(b) tax-deferred annuity plan
• Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave
• Eligibility for the federal government’s Public Student Loan Forgiveness Program