Social Media Specialist, Eastern or Central Time Zone (USA Remote)

Brief Overview

The social media specialist will support and execute Turnitin’s social media strategy. The position's responsibilities include building social media strategies and campaigns, setting content calendars, leading community management, managing the employee social media sharing program, and drafting and posting all social media content.

Key Responsibilities

• Builds and executes social media strategies and campaigns, including drafting platform-specific written content and collaborating with design on visuals reflecting platform trends.
• Sets quarterly and monthly content calendars.
• Creates platform-specific content for LinkedIn, Instagram, Facebook, and other platforms as needed, including copy, visuals, and videos.
• Responds in real-time to newsworthy moments and platform-specific trends so Turnitin is part of the conversation.
• Led community management on all platforms, liaising with customer service as needed.
• Manages employee and educator ambassador programs, including recruitment, engagement, and content delivery.
• Reports regularly on content and program performance and community management themes.
• Researches and makes recommendations on best practices and strategies for increasing social media engagement.

Qualifications

• 2+ years of related SaaS and/or Education technology work experience in a corporate environment.
• Bachelor’s degree in a related field.
• Ability to do basic graphic design and video editing in software such as Canva.
• Excellent verbal, written, and visual communication skills.
• Organized self-starter with high attention to detail.
• Consumer of digital content, able to identify social media platform trends.
• Ability to present strategies and report results with company leaders, colleagues, and partners/agencies.

Additional Information

The expected annual base salary range for this position is: $51,570/year to $85,950/year. This position is bonus eligible. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Total Rewards @ Turnitin includes remote first culture, health care coverage, education reimbursement, competitive paid time off, self-care days, national holidays, two founder days + Juneteenth observed, paid volunteer time off, charitable contribution match, monthly wellness or home office reimbursement, access to employee assistance program (mental health platform), parental leave, retirement plan with match/contribution, and more. Turnitin, LLC is an Equal Opportunity Employer - vets/disabled.