Social Media Intern

About the Role

We're looking for a creative, curious, and social media-savvy Social Media Intern to join our team. This is a paid internship designed for someone who is excited to learn the ins and outs of content creation, community management, and social media marketing while gaining hands-on experience with established ecommerce brands. In this role, you'll help create engaging social content, participate in video ideation and production, and interact with our online communities across social platforms. You'll work closely with our content and marketing teams, receiving direct mentorship and guidance on content strategy, video creation, platform best practices, brand voice, and audience engagement. This is an excellent opportunity for someone looking to build a portfolio, develop in-demand content marketing skills, and gain real-world experience in a collaborative and creative environment.

Responsibilities

• Monitor and engage with audiences across social media platforms, responding to comments, messages, and interactions in a timely and brand-appropriate manner
• Help foster positive and engaging online communities by building relationships with customers and followers
• Escalate customer service concerns or sensitive issues to the appropriate team members
• Identify opportunities for engagement, conversation, and community growth
• Assist in the ideation, planning, and creation of social media content across multiple platforms
• Create short-form video content for channels such as Instagram, TikTok, Facebook, YouTube Shorts, and Pinterest
• Participate in content shoots, product demonstrations, tutorials, trend-based content, and behind-the-scenes storytelling
• Edit and optimize content for platform-specific best practices
• Stay current on social media trends, viral formats, creator strategies, and platform updates, bringing fresh ideas to the team
• Work closely with the Content Manager and marketing team to execute content initiatives
• Learn content strategy, audience engagement tactics, and social media best practices through hands-on experience and mentorship
• Assist with content organization, planning, and content calendar execution
• Contribute ideas during content brainstorming and planning sessions

What You'll Gain

• Paid, hands-on experience working with established ecommerce brands
• Direct mentorship from experienced content and marketing professionals
• Training on content strategy, video production, community management, analytics, and platform best practices
• Opportunities to contribute creative ideas and see your work published across brand channels
• Portfolio-building experience and exposure to real-world marketing initiatives
• A collaborative environment focused on learning, growth, and professional development

Requirements

• Current college student or recent graduate seeking hands-on experience in social media marketing, communications, digital marketing, or a related field
• Passion for social media, content creation, and digital storytelling
• Comfortable appearing on camera and creating video content
• Familiarity with major social platforms, including Instagram, TikTok, Facebook, Pinterest, and YouTube
• Strong communication skills and attention to detail
• Creative mindset with a willingness to learn and experiment
• Basic video editing experience is a plus but not required
• Experience creating personal social media content, school projects, or content for clubs, organizations, or businesses is a plus