Social Media Coordinator

Shroff Travel is recruiting a Social Media Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations.

About the role

In this position, you will plan, publish, monitor, and measure social media content and community activity. This is a full-time, 100% remote role open to candidates throughout the United States.

Responsibilities

• Build and maintain a social content calendar across the company's approved platforms.
• Draft, schedule, publish, or coordinate posts, graphics, short-form video, and campaign content.
• Monitor comments, messages, mentions, and community activity and respond or route issues according to policy across ticketing, tours, and travel sales.
• Track reach, engagement, follower growth, clicks, conversions, and other social performance measures.
• Coordinate creative assets, approvals, links, hashtags, and campaign timing with marketing partners while supporting ticketing, tours, and travel sales.
• Review performance trends and recommend content, timing, or audience adjustments based on results.

Requirements

• Strong understanding of major social platforms, content formats, community management, and publishing practices.
• Comfort using social scheduling, analytics, design, and reporting tools.
• Strong writing and editing skills with attention to brand voice and platform context.
• Ability to interpret engagement and conversion metrics and turn them into practical actions.
• Good judgment when responding to public comments or escalating sensitive issues.
• A pre-employment background check is required.

Pay

$68,500 - $77,000 per year

Schedule

Full-time, 100% remote