Social Media Coordinator

We're looking for a Social Media Coordinator to be the operational engine behind MeanPug's social media output. This role sits alongside our Social Media Manager and owns the execution layer: content is scheduled on time, every post clears QC before it goes live, community conversations are monitored and triaged daily, and reporting data is pulled and organized for strategic review. This is not a strategy role and it's not a design role. The Social Media Manager owns outcomes: growth, retention, creative direction, and client relationships. You own output: on-time, on-brand, on-QC delivery, consistently, across every client, every day. If you're someone who takes genuine pride in a clean content calendar, a fast community response time, and a system that just works, this role is for you. What You'll Do Content scheduling and publishing Schedule and publish approved content across Instagram, Facebook, LinkedIn, YouTube Shorts, X, and other platformsAdapt formatting per platform including captions, image sizing, link placement, and native upload requirementsRun the QC checklist on every post before it goes live, no exceptions Community management Monitor comments, DMs, and mentions across all client accounts multiple times dailyTriage interactions: respond directly to routine ones, draft (but do not send) anything requiring the Social Media Manager's input, and escalate anything high-risk within a defined SLAMaintain an escalation log for anything flagged upward Reposting and cross-posting Execute the reposting cadence built by the Social Media Manager across platformsFlag resurfacing opportunities the Social Media Manager hasn't already identifiedResize existing designs for cross-platform use as needed (no original design work required) Reporting and analytics Pull raw analytics monthly across clients including engagement, reach, impressions, and CTRBuild and populate the report deck structure using a defined template; the Social Media Manager adds strategic narrativeFlag notable metric shifts weekly, not just at month-end Content calendar and workflow management Maintain the shared content calendar so status is always visible without the Social Media Manager having to chase itProactively flag deadline risk before it becomes a problem Competitor tracking and asset management Run a weekly competitor scan across client-provided lists, compiling content and format shifts into a short recurring summaryMaintain Canva and Drive folder structures and naming conventions per clientKeep the approved asset library organized and current Process and onboarding support Execute the onboarding checklist for new clients as neededSurface friction points from daily execution and participate in periodic QC checklist reviews as the system evolves Requirements 2 to 4 years of experience in a social media coordination, community management, or digital marketing execution role, agency experience strongly preferredHands-on experience scheduling and publishing content across Instagram, Facebook, LinkedIn, and other major platformsFamiliarity with social media scheduling tools such as Sprout Social, Later, Buffer, or similarStrong attention to detail, you catch formatting issues, broken links, and typos before they go liveComfortable managing multiple client accounts simultaneously without letting anything slipOrganized and self-directed, you maintain systems rather than waiting to be remindedClear written communication skills for community management responses and internal flaggingComfortable working in a fast-paced remote environment with defined processes and tight turnaround times Bonus Skills (nice To Have) Experience with Canva for basic asset resizing and formattingFamiliarity with social analytics tools and pulling platform-level data exportsExperience in legal, professional services, or other regulated industriesComfort with project management tools such as Asana, Monday, or NotionExperience supporting a social media manager or working within a defined content workflow Benefits PTO