Social Media Coordinator

About the role

The Social Media Coordinator will assist the Social Media Manager in managing Charlotte Hornets social media accounts, as well as providing guidance for other Hornets Sports & Entertainment (HSE) social media accounts (e.g., Spectrum Center, Hornets Fan Shop, Hugo the Hornet, Hornets Community, etc.) as needed. The coordinator will assist in the ideation, creation, and publishing of content for all Hornets social properties. They will attend practices, shootarounds, games, and other HSE events to provide coverage for social media. The coordinator will stay on top of emerging trends in sports, pop culture, and social media, and will identify opportunities to join relevant social conversations. This role is also responsible for community management efforts for HSE social properties, including responding to comments and DMs, as well as seeking out engagement opportunities with creators.

Responsibilities

• Assist in ideating, creating, and publishing day-to-day Hornets social media content on Facebook (FB stories), X/Twitter, Instagram (IG stories), Snapchat, Storyteller, YouTube, LinkedIn, TikTok, Weibo, Threads, and any new social platforms that emerge
• Assist with day-to-day coverage of team and players (practice, interviews, games, shootaround, warm-ups, postgame, etc.)
• Work with social and video team to develop timely content relevant to current trends in social media and pop culture
• Use Slate to create photo and video content for social media
• As needed, take photos and edit them in Adobe Lightroom
• Assist with influencer research, coordination, and approvals
• Assist in the creation of content calendars for Hornets social media
• Help create and plan unique revenue opportunities (e.g., ticket promotions/sales, youth programming, retail, and partnerships) to fit the social space
• Assist with keeping all player Greenfly albums up-to-date with content
• Use the platform-specific social voice and tone of the organization to lead community management efforts—effectively communicate with fans, engage with partners, respond to inquiries, and join in relevant online/digital conversations
• Play a significant role in elevating our LinkedIn strategy with a focus on emphasizing HSE culture, our commitment to the community, and our fan-first approach to business
• Assist with international content development and creation for Weibo
• Clip game highlights and additional television clips for social media via WSC and AvGen
• Other duties as assigned by department director

Requirements

• Minimum of 2 years social media experience in a professional role or comparable
• Bachelor’s Degree from an accredited college or university in social media, journalism, English, public relations, or related field
• Strong command of the English language with close attention to spelling and grammar
• Strong understanding of YouTube best practices, content creation, and content optimization
• Strong understanding of vertical video trends, best practices, and optimization
• The ability to develop and/or concept various forms of content across different platforms including videos, photos, graphics, and text-only posts
• Work with a wide variety of people and develop strong relationships
• Able to multi-task under time constraints, meet deadlines, and work within a fast-paced industry/environment
• Well organized, extremely strong attention to detail, and ability to handle multiple projects with minimal supervision
• Assist in video and photo capturing
• Experience in the Adobe Creative Cloud with experience in graphic design and/or video editing for social media a plus
• Excellent communications skills—both written and verbal
• A self-starter who is resourceful and an outstanding teammate
• Ability to work irregular hours, including nights, weekends, and holidays

Values

• We operate with the highest level of integrity, driven by moral standards that guide us in everything we do.
• We communicate with full candor; openly, honestly, and respectfully with clarity.
• We work in the spirit of one team, committed to one vision, shared values, and an inclusive culture that ensures every person feels valued and respected.
• We hold ourselves accountable and responsible to raise high levels of expectations of ourselves and our team.
• We compete at the highest levels and strive to be the best at everything we do.
• We act with resilience and thrive in the face of challenges, bringing others along with us.

Benefits

HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.

Schedule

This is a full-time position. Ability to work irregular hours, including nights, weekends, and holidays.