Social Media Content Specialist — Bilingual French / English

About the role

We’re a fast-growing team looking for bilingual (English and French) social media professionals who enjoy engaging in online conversations, creating content that connects, and helping foster digital communities that are safe and welcoming.

Responsibilities

• Moderate and respond to comments across client social channels using their unique brand voice
• Write thoughtful, engaging content to spark conversations and drive engagement
• Help maintain online communities that are safe, respectful, and aligned with client guidelines
• Escalate issues, insights, or trends to the internal team when needed
• Build a strong understanding of client brands, including their strategy, tone, and audience

Requirements

• Advanced proficiency in English (essential) and French
• Flexibility to work a variety of shifts, including evenings and weekends
• Access to reliable, high-speed internet suitable for remote work

Qualifications

• Experience managing social platforms, specifically moderating and engaging
• Ability to write for brands and adapt tone for different audiences
• Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs)
• Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma)

Skills

• Strong written communication skills (spelling, grammar, clarity) in English and French with strong cultural awareness
• Strong organizational skills, reliability, and excellent customer service instincts

Benefits

• 100% remote from day one
• Be part of a creative, supportive, and collaborative team
• Work with exciting global brands
• Contribute to a people-first culture that values authenticity and inclusion
• A range of medical, dental, RRSP, paid time off, and/or other benefits available to hourly employees working a minimum of 22 hours per week

Pay

• Hourly pay range: $10.57 to $17.13 USD or the minimum wage in your state or province of residence – whichever is higher
• Actual hourly pay within the range based on relevant experience, knowledge, and skills

Schedule

• Days: 8AM–4PM North American Central Time