Social Media Content Creator

About the role

Coordinate predictive, generative and agentic AI to deliver intelligent customer experiences. Turn digital, conversation, and transaction data into real-time buyer context. Scale AI without scaling risk. Govern AI with a core trust layer for enterprise AI. Activate AI call data across hundreds of platforms. Connect every media dollar to revenue. Orchestrate the right experience for every lead. Maximize agent productivity and performance.

Responsibilities

• Use dashboards, reports, & real-time Smart Alerts to connect campaigns, conversations, and revenue performance.
• Integrate and leverage data from CRM, CCaaS, and marketing apps to scale AI without risk.
• Activate AI call data across multiple platforms to enhance customer interactions.
• Optimize revenue growth through AI-driven insights and actions.
• Ensure HIPAA compliance for patient engagement and growth.
• Maximize bookings and revenue across various industries and properties.
• Implement AI solutions to drive more vehicle sales and service appointments.
• Grow policies and revenue through data and AI-powered solutions.
• Engage, qualify, and convert every web form, text, and call to maximize conversion rates and revenue.
• Augment every agent and consumer interaction to turn conversations into customers with efficiency.
• Improve agent performance with AI-powered scoring and coaching.
• Drive more vehicle sales and service appointments.
• Data and AI-powered solutions to grow policies and revenue.
• Revenue growth you can bank on.
• Attract and convert more shoppers, online and offline.
• Double conversion rates with the #1 solution for providers.
• Your AI solution for driving appointments and jobs.
• Maximize bookings and revenue for every voyage and property.
• AI that analyzes and optimizes caller experiences at every location.

Qualifications

Experience with predictive, generative, and agentic AI is required. Strong understanding of digital, conversation, and transaction data is necessary. Knowledge of governance platforms and enterprise AI is essential. Proficiency in integrating data from CRM, CCaaS, and marketing apps is crucial. Experience with AI call data activation and optimization is preferred. HIPAA compliance knowledge is beneficial. Experience with maximizing revenue growth through AI is highly valued. Expertise in augmenting agent and consumer interactions is desirable. Ability to improve agent performance with AI-powered tools is important. Experience with data and AI-powered solutions to grow policies and revenue is advantageous. Proven track record of driving conversions and revenue growth is critical.

Skills

Strong analytical skills are required. Excellent communication and problem-solving abilities are essential. Proficiency in data analysis and AI technologies is crucial. Experience with CRM, CCaaS, and marketing apps integration is preferred. Ability to optimize revenue growth through AI is highly valued. Expertise in enhancing customer interactions and improving agent performance is desirable. Experience with HIPAA compliance and data security is beneficial. Strong leadership and team management skills are important.

Benefits

Competitive compensation package including base salary, bonus opportunities, and equity. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Professional development opportunities through ongoing training and workshops. Flexible work arrangements to accommodate personal and professional needs. Opportunities to contribute to impactful projects and initiatives.

Pay

Salary range: $80,000 - $120,000 annually.

Schedule

Full-time position with flexible hours to accommodate project needs.