Social Media Analytics & Operations Coordinator - New York, NY | Hybrid

About the role

Software Guidance & Assistance, Inc., (SGA), is searching for a Social Media Analytics and Operations Coordinator for a contract assignment with one of our premier investment management clients in New York, NY. 4 days per week onsite. The Team The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success—delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. Role & Impact This role will support the global social media program with a primary focus on social media analytics, reporting, and performance insights, and a secondary focus on social media operations and governance. The individual will help evaluate how organic social content performs across global channels, identify trends and opportunities, and translate data into practical recommendations that improve future content, campaigns, and stakeholder decision-making. In addition, this person will help manage the operational backbone of the global social media program, including publishing workflows, platform administration, recordkeeping, account governance, vendor coordination, and compliance-related processes. The ideal candidate is analytical, detail-oriented, highly organized, and comfortable working across multiple stakeholders in a regulated environment. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/.

Responsibilities

• Own recurring organic social media performance reporting across global corporate channels, including campaign, channel, audience, and content-level analysis.
• Translate social media metrics into clear insights, trends, and recommendations for marketing, communications, and business