Social Intelligence Director

About the role

As a Director on the Ipsos Social Intelligence Analytics team, you will be joining a passionate and entrepreneurial group of social and digital experts dedicated to delivering impactful business solutions to the world’s biggest brands. You will partner with Fortune 500 clients in tech, retail, manufacturing, media, and CPG to translate unprompted social media data into meaningful, consumer-driven insights with unmatched speed, scale, and authenticity. The Director acts as both a strategic advisor to our clients and an essential team lead cultivating our growing organization through a future-focused lens.

Responsibilities

• Act as a trusted strategic advisor and entrepreneur with a focus on growing the business through impactful solutions rooted in social intelligence, analytics, and traditional quantitative and qualitative market research.
• Lead internal teams on research design, project execution, and deliverables to meet and exceed client objectives related to social landscape understanding, key consumer segments, emerging trends, media intelligence, brand health tracking and more.
• Guide deep quantitative and qualitative assessments of consumer conversations across social media, review sites, forums, and other large, unstructured data sets.
• Lead and consult with account teams on strategic approaches to research design, insights development, data visualization, and storytelling that bring the power of social data to life.
• Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose-driven leadership.

Requirements

• Intellectually curious, social savvy, and data-driven with strong attention to detail and accuracy.
• At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics, with expertise in leveraging social analytics techniques that transcend platform capabilities.
• Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches that help get beyond simple metrics to in-depth, actionable human-centric insights.
• Highly motivated, self-directed, and thrives in managerial role.
• Client-driven and solution-minded with ability to manage multiple projects simultaneously.
• Bachelor’s degree or higher; excellent written, verbal, and presentation skills.

Qualifications

• Intellectually curious, social savvy, and data-driven with strong attention to detail and accuracy.
• At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics, with expertise in leveraging social analytics techniques that transcend platform capabilities.
• Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches that help get beyond simple metrics to in-depth, actionable human-centric insights.
• Highly motivated, self-directed, and thrives in managerial role.
• Client-driven and solution-minded with ability to manage multiple projects simultaneously.
• Bachelor’s degree or higher; excellent written, verbal, and presentation skills.

Skills

• Intellectually curious, social savvy, and data-driven with strong attention to detail and accuracy.
• At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics, with expertise in leveraging social analytics techniques that transcend platform capabilities.
• Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches that help get beyond simple metrics to in-depth, actionable human-centric insights.
• Highly motivated, self-directed, and thrives in managerial role.
• Client-driven and solution-minded with ability to manage multiple projects simultaneously.
• Bachelor’s degree or higher; excellent written, verbal, and presentation skills.

Benefits

• Exceptional benefits package including generous PTO, healthcare plans, wellness benefits.
• A flexible workplace policy.
• A strong collaborative culture.

Pay

The estimated base salary range for this role is $100,000 to $120,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

Schedule

Flexible schedule to accommodate the needs of the role and the client.