SOCIAL COUNSELOR 2* - 08312026-80649

About the role

Under general supervision, is responsible for professional social counseling work and/or service coordination of average difficulty; and performs related work as required. This is the working class in the professional Social Counselor sub series.

Responsibilities

• Investigates and/or reports abuse, neglect, or exploitation of adults and/or children with mental or physical impairment or who are incapable of self-care to determine need for protective services.
• Interviews and assesses clients, family members, and other involved parties including alleged perpetrators to gather information for determining risk levels and needs for services.
• Implements a service plan that addresses needs or concerns of the client(s).
• Refers and/or coordinates services for clients to reduce risk and increase autonomy.
• Identifies various potential risk factors as part of assessing clients and monitors the progress of service plans.
• Responds to questions and inquiries from clients, families, caregivers, and other according to departmental policy.
• Documents the services implemented, client contacts, observations, progress, and relevant information in client files and databases.
• Strategizes solutions by participating as a member of a multi-disciplinary team.
• Uses appropriate equipment, as needed, to assess or implement client services.
• Educates government departments, local agencies, law enforcement, the general public, and other external entities about agency programs.

Requirements

• Graduation from an accredited college or university with a bachelor's degree.
• One year of professional experience in one or a combination of the following:
  • health care for children, adolescent, or geriatric populations;
  • social work; or social or psychological counseling, including, but not limited to, mental health, correctional, or behavioral rehabilitation counseling;
  • early intervention and/or service coordination with individuals with disabilities in an educational, social services or medical setting;
  • teaching early childhood education or assessing individuals with disabilities.

Substitution of Graduate Course Work for Experience

Additional qualifying graduate course work from an accredited college or university in a related field may be substituted for the experience, on a year-for-year basis, to a maximum of one year.

Necessary Special Qualifications

• Possess a valid driver's license if driving is an essential function of the position.
• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample prescribed by the TBI based criminal history records check.
• Submit to a review of their status on the Department of Health's vulnerable persons registry.

Skills

• Instills Trust
• Manages Complexity
• Communicates Effectively
• Global Perspective
• Decision Quality
• Administration and Management
• Clerical
• Customer and Personal Service
• Psychology

Abilities

• Active Learning and Listening
• Complex Problem Solving
• Coordination
• Judgment and Decision Making
• Social Perceptiveness
• Inductive Reasoning
• Oral Comprehension & Expression
• Written Comprehension & Expression
• Problem Sensitivity
• Limb and/or Full Body Coordination

Tools & Equipment

• Computers
• Copier/Scanner/Fax Machine
• Vehicle
• Phones
• Camera