SOCIAL COUNSELOR 2* - 08312026-80648

About the role

Under general supervision, is responsible for professional social counseling work and/or service coordination of average difficulty; and performs related work as required. This is the working class in the professional Social Counselor sub series. An employee in this class interviews and provides social counseling for clients in programs such as adult protective services and maternal and child health counseling, as well as individuals with disabilities in an educational, social service, or medical setting.

Responsibilities

• Investigates and/or reports abuse, neglect, or exploitation of adults and/or children with mental or physical impairment or who are incapable of self-care to determine need for protective services.
• Interviews and assesses clients, family members, and other involved parties including alleged perpetrators to gather information for determining risk levels and needs for services.
• Implements a service plan that addresses needs or concerns of the client(s).
• Refers and/or coordinates services for clients to reduce risk and increase autonomy.
• Identifies various potential risk factors as part of assessing clients and monitors the progress of service plans.
• Responds to questions and inquiries from clients, families, caregivers, and other according to departmental policy.
• Documents the services implemented, client contacts, observations, progress, and relevant information in client files and databases.
• Strategizes solutions by participating as a member of a multi-disciplinary team.
• Uses appropriate equipment, as needed, to assess or implement client services.
• Educates government departments, local agencies, law enforcement, the general public, and other external entities about agency programs.

Requirements

• Graduation from an accredited college or university with a bachelor's degree.
• One year of professional experience in one or a combination of the following:
  • health care for children, adolescent, or geriatric populations;
  • social work;
  • social or psychological counseling, including, but not limited to, mental health, correctional, or behavioral rehabilitation counseling;
  • early intervention and/or service coordination with individuals with disabilities in an educational, social services or medical setting;
  • teaching early childhood education or assessing individuals with disabilities.
• Substitution of Graduate Course Work for Experience: Additional qualifying graduate course work from an accredited college or university in a related field may be substituted for the experience, on a year-for-year basis, to a maximum of one year.

Necessary Special Qualifications

• Possess a valid driver's license if driving is an essential function of the position.
• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample prescribed by the TBI based criminal history records check.
• Submit to a review of their status on the Department of Health's vulnerable persons registry.

Skills

• Instills Trust
• Manages Complexity
• Communicates Effectively
• Global Perspective
• Decision Quality
• Administration and Management
• Clerical
• Customer and Personal Service
• Psychology

Abilities

• Active Learning and Listening
• Complex Problem Solving
• Coordination
• Judgment and Decision Making
• Social Perceptiveness
• Inductive Reasoning
• Oral Comprehension & Expression
• Written Comprehension & Expression
• Problem Sensitivity
• Limb and/or Full Body Coordination

Tools & Equipment

• Computers
• Copier/Scanner/Fax Machine
• Vehicle
• Phones
• Camera

A Motor Vehicle Records (MVR) screening will be conducted prior to employment. Proof of education is required (Diploma or official transcript). This position is designed as Hybrid (In office and Remote). This position requires a criminal background check.