Jobs · Customer Service · California

Social Commerce Project Coordinator

Sunny Health & Fitness · City of Industry, CA · 4 mo ago
On-siteCustomer ServiceFull-time

Responsibilities

  • Plan and execute creator events hosted at the Sunny Health & Fitness office.
  • Coordinate brand presence at external events and tradeshows — booth setup, product display, brand materials, and on-site execution.
  • Manage event logistics end-to-end: venue, scheduling, invitations, product prep, equipment, and post-event recap.
  • Serve as the on-site point of contact during events, ensuring smooth operations and a strong brand experience.
  • Identify new event and activation opportunities that drive creator relationships and brand awareness.
  • Cook up and maintain tracking dashboards and reports in Excel or Google Sheets for ongoing visibility into key KPIs.
  • Pull and organize data from TikTok Shop Seller Center, TikTok Analytics, and other platform tools.
  • Prepare clean, executive-ready summaries and presentations for internal leadership and team reviews.
  • Track competitor activity, content trends, and market benchmarks and surface insights to the team regularly.
  • Support campaign planning and execution across TikTok Shop promotional events — Deal For You Days, flash sales, platform campaigns, and seasonal pushes.
  • Cross-functionally coordinate with the creator, LIVE, and social media teams to align campaign timelines and deliverables.
  • Aid in campaign asset coordination — ensuring product listings, creative materials, pricing, and promotional setups are completed ahead of deadlines.
  • Monitor campaign performance in real time and flag issues or opportunities to the team.
  • Support post-campaign analysis and recaps with structured reporting and key takeaways.
  • Take on ad hoc research projects — market analysis, competitor benchmarking, product research.
  • Be the connective tissue of the team — proactively identifying gaps and filling them before being asked.

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