Snowline USD Regional Program Manager

About the role

The Regional Program Manager (RPM) is the comprehensive owner of program execution across a portfolio of school sites. This role is responsible for delivering a high-quality student experience by leading staffing, training, coaching development, and site operations.

Responsibilities

• Own program quality across assigned sites, ensuring alignment with Elevo standards and district expectations
• Monitor program health through staffing, training effectiveness, student engagement, and partner feedback
• Maintain a consistent on-site presence (3–5 days per week) to support coaches and ensure program quality
• Prepare coaches for field execution through hands-on training and real-time support
• Reinforce training through in-field coaching aligned to Elevo’s instructional approach
• Provide in-field coaching through observation, modeling, and feedback to drive performance and retention
• Serve as the primary point of contact for site stakeholders, including principals and school staff
• Build strong relationships to ensure alignment and a positive customer experience
• Proactively resolve site-level concerns with urgency and professionalism

Requirements

• 2–4+ years of experience in program leadership, education, youth development, operations, customer success, or people management
• Experience leading teams through coaching and feedback
• Strong communication skills with ability to engage internal teams and external partners
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working in school environments with regular site visits
• Reliable transportation and the ability to travel between sites

Qualifications

• Preferred Experience in TK–6th education, afterschool, or expanded learning programs
• Experience facilitating training or professional development
• Bilingual (Spanish preferred in some regions)
• Proficiency in Microsoft Office or Google Workspace

Skills, Knowledge & Traits

• Strong people leader with a coaching mindset
• High ownership with strong follow-through
• Organized and able to manage multiple sites and priorities
• Proactive problem-solver
• Relationship-driven and customer-focused
• Adaptable and comfortable operating in ambiguity
• Able to balance strategy with hands-on execution

Additional Requirements

• Must pass DOJ & FBI Live Scan (background check)
• TB clearance
• Completion of Mandated Reporter Training (upon hire)
• Ability to meet the physical demands of an active program environment