SMT Field Service Engineer
Date Posted: August 10, 2026 | Category: Engineering Technical Support | Division: Hanwha Semitech Americas, Inc. | Territory: Florida / Texas / New England (Remote – Territory Based)
About the role
Hanwha Semitech Americas is a leading supplier of SMT (Surface Mount Technology) equipment and automation solutions supporting electronics manufacturers throughout North America, including chip mounters, screen printers, dispensers, and technical support. The SMT Field Service Engineer is responsible for installing, servicing, maintaining, and troubleshooting SMT equipment at customer sites throughout the assigned territory. This role requires strong technical troubleshooting skills, a customer-focused attitude, and the ability to travel extensively (approximately 70–80%).
Responsibilities
- Install, commission, and service SMT equipment at customer sites.
- Perform preventive maintenance and troubleshoot equipment issues.
- Provide technical support and basic operator training.
- Support basic PC, Windows OS, network, and database-related troubleshooting for equipment operation.
- Complete service reports and maintain accurate documentation.
- Travel throughout the assigned territory (approximately 70–80%).
Requirements
- 3+ years of Field Service experience supporting SMT, industrial automation, semiconductor, or other complex manufacturing equipment.
- Strong electrical and mechanical troubleshooting skills.
- Ability to read electrical schematics.
- Basic knowledge of Windows-based industrial software, TCP/IP networking, and PC troubleshooting.
- Strong communication and customer service skills.
- Valid driver's license and willingness to travel extensively.
- Must be legally authorized to work in the United States without current or future employer sponsorship.
Preferred Qualifications
- Experience with SMT production equipment.
- Experience supporting PLC-controlled or automated manufacturing equipment.
- Basic knowledge of SQL databases, network configuration, or MES/Factory Automation interfaces.
- Experience working directly with customers in a field service environment.
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Group Life, Short-term & Long-term Disability Insurance
- 401(k) with Company Match
- Paid Time Off & Holidays
- Monthly Cell Phone Allowance
- Monthly Self-Improvement Allowance
- Ongoing technical training and career development
- Company laptop and tools provided