SMB Field Sales Rep

Are you a motivated, relationship-driven professional who loves helping local businesses thrive? Join our Business Field Sales team and power Hawaii's businesses with the connectivity they need to grow.

About the role

This is a commission-based, field-based position ideal for self-starters who enjoy being out in the community, building partnerships, and earning uncapped commissions. As a Business Field Sales Representative, you'll be the face of Hawaiian Telcom for local companies, meeting business owners in person, understanding their needs, and guiding them toward the right fiber, voice, and business solutions. The role includes a $3,000 training bonus upon successful completion of the 30-day training program.

Aggressive base salary plus uncapped commission potential, with top performers earning over $100,000+ per year.

Responsibilities

• Conduct in-person, field-based sales outreach to businesses within assigned territories.
• Meet or exceed sales, service, and productivity targets.
• Present and promote business fiber internet, voice, and managed services to small and midsize businesses.
• Assess each business's needs and recommend the most effective connectivity and communication solutions from our full portfolio.
• Build a deep understanding of all Hawaiian Telcom business products, services, bundles, and new offerings.
• Stay current on all promotional offers, service availability, and assigned territory/business segments.
• Understand internal systems used to qualify and support business customers.
• Maintain detailed customer documentation, follow-up, and pipeline updates.
• Demonstrate strong application of all training provided, including product knowledge and sales skills.

Requirements

• Four years of High School or equivalent.
• 0 to 2 years in a related field.
• Door-to-door or in-person prospecting experience is a plus.
• Business-to-business (B2B), field sales, or outside sales preferred.
• Valid driver's license required.

Skills

• Excellent listening skills and business-focused communication skills.
• Ability to understand a broad range of products, services, procedures, and systems.
• Strong consultative selling abilities, including needs assessment and solution-focused problem solving.
• Ability to think strategically when presenting solutions to business customers.
• Strong organizational and time-management skills.

Miscellaneous

• Field-based outreach to qualified business leads.
• Evening or weekend work may be required based on business availability.
• Relevant business, sales, or technical coursework preferred.

Pay

Salary range: $45,000–$63,000 base, plus uncapped commission potential.