SMART - Sales Manager

SMART is seeking a Sales Manager at North Los Angeles, CA. Our sales teams take on the role of trusted advisors to families, with the main goal of celebrating life. We lead from the front, with unique and personalized options for families to honor their loved ones, all while delivering dedicated and compassionate service. We are people’s people: we listen, and fulfill what is important to our families. We prioritize financially stable roles, ensuring individual efforts are rewarded and recognized. We see your full potential within a supportive culture, fostering employee growth and development. You’ll love it because you will… Represent Smart Cremation as a steward of our core values, building trust with our families and keeping our promise to be there where they need us mostEnsure the company's cremation presentations are taught, practiced, and used by all sales personnelIdentify, implement, and continuously improve the internal business processes that impact customer satisfaction, employee morale, and financial performanceDevelop and maintain a positive working environment so that employees and Advisors are motivated to strive for excellence in all areas of customer service, compliance, sales, and sound business practicesDemonstrate appropriate presentation, telephone etiquette, and closing and referral-gathering techniques necessary to achieve the above-quota performanceDevelop marketing plans to ensure effective community awareness and supplemental lead developmentReview and evaluate sales staff efforts and sales production on a weekly basis. Provide daily direction to help your team feel supported and motivatedMaintain a thorough record of leads, referrals, conversion, and closing ratios through proper daily use of our CRMEnsure that FTC and state law requirements as pertain to pre-need cremation sales are understood and adhered to by all sales staffHigh regard for accountability and professional transparencyPotential earnings of $200,000 annually Qualifications 5+ years of experience in a sales leadership roleStrong sales training and management experienceCreative thinking and problem-solving skillsProfessional communication and effective leadership skillsPublic speaking and seminar presentation experienceAble to create self-generated leads and events Direct sales prowess with same-day closing skills Leadership skills with the ability to train by example - in real-time - in the sales field The ability to take full responsibility for team performance We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.