Jobs · Sales · Maryland

Smart Home Sales Technician- Owings Mills, MD

Vivint · Owings Mills, MD · 1 mo ago
Sales$24.99–$28.54/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about NRG and Vivint. That could be "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to extract sections: About the role (intro), Responsibilities (What You'll Do), Requirements (Must Have), Preferred Experience (maybe under Requirements or Qualifications), Physical Requirements (maybe under Requirements), Benefits (Compensation And Benefits), Pay (Base pay range), Schedule (Structured four-day workweek). Also maybe "The Perks" duplicates benefits; we should not duplicate. We must not include boilerplate like "Apply Today", "If you’re a driven sales professional..." that's application instruction? Actually "Apply Today" is call to action; we should remove application instructions. Also remove "NRG Energy is committed to a drug and alcohol-free workplace..." etc. Also remove EEO etc. Also remove "Use of AI..." etc. We need to preserve all substantive information. So we keep the description of role, responsibilities, must-have, preferred experience, physical requirements, compensation and benefits (including base pay, benefits list, perks, adventure, etc.), schedule. We need to avoid duplication: The "The Perks:" repeats benefits list; we should include only once. Also "Adventure: Opportunity to earn a yearly company-paid incentive trip..." is a perk; include under Benefits maybe. We need to format using

    headings and
    • for lists. Let's structure:

      About the role

      Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

      But maybe we can combine intro with role description: The posting says "Smart Home Sales Technician The Role Are you a high-performing sales professional..." That's part of role description. Could be under About the role. Better:

      About the role

      with paragraph(s) describing the role and what Smart Home Experts do. Then

      Responsibilities

      with
      • list of duties from "What You’ll Do". Then

        Requirements

        with
        • list of Must Have items. Then maybe

          Preferred Experience

          with list. Then

          Physical Requirements

          with list. Then

          Compensation and Benefits

          with
          • list of benefits: Base pay: Hourly base pay plus performance-based commissions and incentives. Uncapped earning opportunity through consultations, upgrades, referrals and new customer sales. Paid training in sales, products, installation and service. Training hourly pay is HIGHER than post-training pay to provide a buffer while you build your pipeline. Company vehicle, gas card, all tools, phone and tablet provided for work use. Benefits include 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program and employee pricing on smart home equipment. The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program and employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip for you and a guest. We need to avoid duplication: The benefits list appears twice; we can combine. Also Pay: The base salary range: $24.99 - $28.54 per hour? Actually base pay: Hourly base pay plus performance-based commissions and incentives. Then later: The base salary range for this position is: $24.99 - $28.54* . So we need a Pay section with that range. Schedule: Structured four-day workweek, including weekends, with flexibility to support customer and retail sales opportunities. Thus we may have separate Pay and Schedule sections, as they are specific. But instruction: Prefer a few substantive sections over many thin ones. However we need to include Pay and Schedule only if posting actually states them. It does. So we can include them. We could combine Pay and Schedule into Compensation and Benefits? But they said use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have separate Pay and Schedule sections. Thus final sections: About the role, Responsibilities, Requirements (maybe combine Must Have and Preferred Experience?), Physical Requirements, Benefits, Pay, Schedule. But we must not create sections with filler. All have content. We need to avoid duplication: Benefits section should not repeat the same list twice. Let's extract content precisely. Intro paragraphs: "Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes." Then role description: "Smart Home Sales Technician The Role Are you a high-performing sales professional who knows how to build trust, uncover customer needs and close the deal? Smart Home Experts represent the next evolution of Vivint’s field organization—combining consultative sales, smart home expertise and exceptional customer service to help customers create a smarter, safer and more connected home. In this role, you won’t just respond to customer needs—you’ll create opportunities. Smart Home Experts meet customers in their homes, engage prospective customers in retail locations and other events, generate new business, and provide personalized smart home recommendations based on each customer’s needs. You’ll also have the technical knowledge and hands-on capability to support the complete customer experience, from consultation through installation and ongoing service." We can combine these into About the role. Now Responsibilities (What You’ll Do): - Meeting customers in homes, retail locations and events. - Recommending personalized smart home, security and automation solutions. - Generating leads, following up with prospects and closing sales. - Installing, servicing and troubleshooting Vivint smart home equipment. - Educating customers on how to use their system. - Representing Vivint professionally in the field, in retail environments and in the communities we serve. Now Must Have: - Strong communication and customer service skills. - Sales mindset with the ability to build trust, uncover needs and ask for the sale. - Comfort learning and using smart home technology. - Valid driver’s license and good driving record. - Ability to pass post-offer background and licensing requirements as applicable by law. Preferred Experience: - Sales, retail, B2C, home services, security, cable/satellite, solar, construction, pest control, automotive or other field service experience. Physical Requirements: - Ability to lift and carry up to 45 lbs. - Ability to climb ladders up to 14 ft, including while carrying tools and while meeting weight-capacity requirements for company-approved ladders (i.e., 375 lbs) and work in confined spaces like attics. - Comfort bending, kneeling, standing and walking for extended periods. - Ability to work in retail environments, including standing, walking and engaging customers. - Safety culture is strong at Vivint. Smart Home Experts will conduct a safety analysis of every home to ensure a safe workplace for the employee and the customer. Now Compensation and Benefits: - Base pay: Hourly base pay plus performance-based commissions and incentives. - Uncapped earning opportunity through consultations, upgrades, referrals and new customer sales. - Paid training in sales, products, installation and service. - Training hourly pay is HIGHER than post-training pay to provide a buffer while you build your pipeline. - Company vehicle, gas card, all tools, phone and tablet provided for work use. - Benefits include 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program and employee pricing on smart home equipment. - The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program and employee pricing on Smart Home equipment. (duplicate) - Adventure: Opportunity to earn a yearly company-paid incentive trip for you and a guest. We need to deduplicate: The benefits list appears twice; we can combine into one list: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, employee pricing on smart home equipment, Adventure: Opportunity to earn a yearly company-paid incentive trip for you and a guest. Also include base pay etc. Now Pay: The base salary range for this position is: $24.99 - $28.54* . Also note that base pay is hourly base pay plus commissions etc. So we can put Pay section with that range. Schedule: Structured four-day workweek, including weekends, with flexibility to support customer and retail sales opportunities. Now we need to output HTML fragment. We must not include any markdown fences. Let's craft:

            About the role

            Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Smart Home Sales Technician: Are you a high-performing sales professional who knows how to build trust, uncover customer needs and close the deal? Smart Home Experts represent the next evolution of Vivint’s field organization—combining consultative sales, smart home expertise and exceptional customer service to help customers create a smarter, safer and more connected home. In this role, you won’t just respond to customer needs—you’ll create opportunities. Smart Home Experts meet customers in their homes, engage prospective customers in retail locations and other events, generate new business, and provide personalized smart home recommendations based on each customer’s needs. You’ll also have the technical knowledge and hands-on capability to support the complete customer experience, from consultation through installation and ongoing service.

            Responsibilities

            • Meeting customers in homes, retail locations and events.
            • Recommending personalized smart home, security and automation solutions.

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