Small Business Relationship Manager - Charlotte, NC

About the role

The Small Business Relationship Manager is responsible for delivering excellent customer service in alignment with U.S. Bank Core Values while providing comprehensive financial solutions to complex small business clients with annual revenues generally between $500K and $2.5 million, typically not exceeding $5 million.

Responsibilities

• Possess expert-level consultative selling, financial analysis, and relationship management skills.
• Show advanced business acumen, underwriting expertise, and product knowledge to deliver sophisticated client solutions.
• Show strong understanding of banking operations, sales, new business development, customer service and relations, and community relations.
• Show professionalism and strong working knowledge of applicable lending policies, credit structures, products, services, and regulatory requirements.
• Typically have a bachelor’s degree or equivalent work experience and three to four years of experience in relationship banking.

Requirements

• Be NMLS registered under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including ongoing compliance with all legal and regulatory registration requirements.
• Ensure compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, suspicious activity reporting requirements, policies, and procedures.
• Participate in required corporate and business line training in these areas, follow account opening procedures, and understand internal suspicious activity referral requirements and processes as required for the position.

Qualifications

• Have a bachelor’s degree or equivalent work experience and three to four years of experience in relationship banking.

Skills

Expert-level consultative selling, financial analysis, and relationship management skills.

Advanced business acumen, underwriting expertise, and product knowledge to deliver sophisticated client solutions.

Strong understanding of banking operations, sales, new business development, customer service and relations, and community relations.

Professionalism and strong working knowledge of applicable lending policies, credit structures, products, services, and regulatory requirements.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Adoption assistance
• Equity stock purchase
• Pension

Pay

$80,280.00 - 98,120.00

Schedule

Working from a U.S. Bank location for all scheduled work days.

Location Expectations

This role requires working from a U.S. Bank location for all scheduled work days.

Total Compensation

Total compensation includes base compensation in addition to eligibility for incentives based on the employee’s production under the applicable incentive plan.

Disability Accommodations

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

Equal Opportunity Employer

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Background Checks

The role actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, suspicious activity reporting requirements, policies, and procedures.

FINRA, NMLS Registration, Reg Z, Reg G, OFAC, NFA, FCPA, BSA, and Agreement Requirements

The role actively participates in required corporate and business line training in these areas, follows account opening procedures, and understands internal suspicious activity referral requirements and processes as required for the position.

Code of Ethics and Business Conduct

The role actively participates in required corporate and business line training in these areas, follows account opening procedures, and understands internal suspicious activity referral requirements and processes as required for the position.

Employment Status

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting Closed

The posting may be closed earlier due to high volume of applicants.