SM TECHNICIAN

Position Responsibilities

• Travel to customer to complete all jobs that are assigned to you.
• Maintain inventory in service vehicle – filters, oil, etc.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports with customers’ signature).
• Paperwork must be completed at job site before leaving for the next job, or going home.
• Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
• While completing jobs, look for any additional items that may need repair or appear to be worn – inform customer, especially if safety related (example: lights, backup alarms).
• Inform supervisor of possible additional items so they can follow up with customer, and note on maintenance report.
• If repair is something you can take care of with customer’s permission, do so.
• Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
• Maintain cleanliness and organization of company truck.
• Report any repairs needed to vehicle to supervisor.
• Always adhere to safety rules and policies at all times.
• Perform other duties as assigned.

Essential Skills and Experience

• Must be mechanically inclined with solid base skills on powered industrial equipment.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have a phone line at home (needed for faxing paperwork to service office daily, as needed).
• Must have valid driver’s license and good driving record.
• Must be certified to operate material handling equipment.

Benefits

• A complete benefit package including:
• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Qualifications

None specified in the job posting.

Skills

None specified in the job posting.

Benefits

None specified in the job posting.

Pay

Not specified in the job posting.

Schedule

Not specified in the job posting.