SM Sales Coordinator/Customer Service Assoc

Role and Responsibilities

• Perform all tasks necessary to process and expedite customer orders and order updates from receipt of order to shipping of the product
• Maintains communication with Packing, Shipping and Transportation regarding daily order processing
• Communicates with customers regularly regarding orders, transportation, delivery
• Schedules delivery appointments when required
• Affords assistance with inventory tracking and reconciliation
• Handles billing of invoices through email, fax, or post
• Maintains Sales reports and documents as needed upon request in various formats
• Affords assistance to Sales Operations Manager, Sales Director and Supervisor as required with administrative tasks

Requirements

• High School or General Education Diploma
• Knowledge of basic inventory accounting and book-keeping
• Familiar with business office activity
• Familiarity with office equipment and supplies

Preferred Skills

• Strong interpersonal, communication and reasoning skills
• Self-motivation, strong work ethic and integrity
• Strong verbal and written communication skills
• Proficiency with computers, especially in the Microsoft Office Suite
• Comfortable in team-oriented, fast-paced environment with competing demands on time and tasks
• Good math skills
• Good reading and comprehension skills (English)
• Ability to maintain positive and courteous attitude in all circumstances and toward all customers and/or co-workers
• Knowledge of mushrooms and produce is preferred