SM 10756
About the role
At CVS Health, we are focused on transforming health care for our customers, making our company a great place to work, and helping people navigate the health care system by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart, every day.
Our Retail Store Managers play a critical role in building and leading teams to consistently deliver on our brand promise. As a single-unit retail leader, you will be responsible for leading your team to achieve operational and service excellence. The Store Manager will manage, inspire, and coach direct reports, including Front Store crew and management positions, to uphold CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions.
Responsibilities
- Cultivate and maintain a healthy talent pipeline, including hiring, training, performance management, and termination of employment as required.
- Ensure appropriate staffing by scheduling to demand, publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending.
- Improve store performance measures (sales, service, loyalty, shrink, compliance) by coaching colleagues and addressing operational barriers.
- Maintain a safe and high-quality working environment compliant with regulatory and company standards.
- Oversee timely and quality training of front store and cross-trained colleagues.
- Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
- Maintain strong working relationships with the Pharmacy Manager, pharmacy team, and other in-store teams (e.g., Minute Clinic) to foster a #OneTeam mentality.
- Partner with Front Store District Leader to establish store priorities, implement new initiatives, and engage all colleagues.
- Act as an ambassador for CVS Health through professional behaviors and positive community engagement.
Requirements
- High school diploma or general equivalent education (GED).
- Must be 18 years of age.
- Completion of all required training for current role within the required timeframe.
- 1-3 years of prior relevant work experience.
- Work flexible schedules including early morning and evening shifts; minimum of two closing shifts per week and four weekend shifts per month.
- Ability to lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and stand/walk for extended periods.
Preferred Qualifications
- Pharmacy Technician Licensure.
- Bachelor’s degree.
Pay
The typical pay range for this role is $56,000.00 - $90,000.00 annually. The actual base salary offer will depend on factors including experience, education, geography, and other relevant considerations. This position is also eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range.
Schedule
- Full-time position with anticipated weekly hours of 45.
- Flexible scheduling, including early morning and evening shifts.
- Minimum of two closing shifts per week and four weekend shifts per month.
Benefits
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including:
- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs and other resources.