Slot Technician
Ponca City Development Authority · Braman, OK · 1 mo ago
On-siteMarketingFull-time
Qualifications
- High school diploma or G.E.D. required
- Preference for individuals with prior money handling and customer service experience
- Must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted)
- Flexibility to work any shift as needed or assigned, including weekends, evenings, and holidays
Responsibilities and Duties
- Perform advanced repairs and coordinate with vendors for machines requiring specialized service or maintenance beyond internal capabilities
- Assist guests by answering questions about gameplay and troubleshoot machine malfunctions
- Help maintain a safe gaming environment by monitoring for suspicious activity on the casino floor
- Assist guests and direct them to the locations of requested machines
- Ensure slot machines are functioning properly by addressing malfunctions, clearing paper or money jams, refilling printer paper, and assisting with stuck tickets
- Coordinate with internal teams and external vendors to ensure timely and effective machine repairs
- Maintain the back-of-house system by keeping components clean, organized, and fully operational
- Assist with the installation and removal of slot machines
- Maintain a professional appearance and demeanor while conducting company business
- Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements
Benefits
- 100% Paid medical (valid in KS and OK)
- Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
- Paid time off, maternity and funeral leave, FMLA