Slot Technician

About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boasts over 1,300 slot and video poker machines and the largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1,400-seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms offering world-class customer service and amenities including: Jack Binion's Steak, which offers contemporary as well as classic fine dining and a wine bar; the all-you-can-imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts; and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age.

Responsibilities

• Safeguard the company’s assets and the customers' safety in assigned areas.
• Ensure that all necessary precautions are taken to maintain company safety standards.
• Repair of slots and gaming-related equipment.
• Perform general maintenance as assigned or in accordance with existing procedures.
• Installation, movement, denomination, and game change of slot machines as directed by management.
• Perform predetermined tests and checks on specific machines to establish causes for identified problems as reported by management or slot floor personnel (e.g., excessive hopper fills).
• Perform all duties in accordance with state gaming regulations.
• Support and maintain Horseshoe courtesy guidelines.
• Promote outstanding guest relations.
• Perform all other assigned duties.

Requirements

• High school diploma or general education degree (GED).
• Technical background in repair.
• Knowledge of slots and related gaming equipment preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to work in a drug-free environment and pass a chemical dependency test as required.
• Ability to obtain the appropriate work authorization per gaming regulations.