Slot Supervisor - Slot Operations - Full Time

Position Responsibilities

• Extends complimentary services to players when appropriate and within established guidelines.
• Amicably resolves customer related problems in a fast-paced environment.
• Complies with all New Jersey regulatory requirements.
• Maintains confidentiality of all Ocean Casino Resort trade secrets and proprietary information.
• Ensures that all activities reflect the policies and regulations of the company/property/Department as well as compliance with all CCC and DGE regulations.
• Issues checks for hand pay jackpots, verifies jackpot and cash transactions, and authorizes and verifies slot markers for guests.
• Circulates assigned area and observes service team members performing normal job duties, offering positive and corrective feedback as needed.
• Makes assessments of training needs for team members.
• Enhances the guest experience by clearly communicating the functionality of the player card and the advantages of club membership.
• Oversees the issuance of work tools and keys to gaming assets, maintaining the integrity of all gaming activities.

Essential Functions

• Exposure to casino related environmental factors including secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
• Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Must be able to lift/push/pull up to 25 lbs.

Requirements

• A high school diploma or equivalent is preferred.
• Two years of Slot Operations experience are required, with a minimum of one year of supervisory experience.

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off

Pay

Pay Rate: $53,000 - $60,500 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.