Slot Supervisor

Responsibilities

• Staff, schedule, evaluate, train, develop and monitor team members.
• Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.
• Absorb and resolve guest and team member problems, promoting compliance with slot procedures and rules.
• Maintain cleanliness and safety standards in work areas and address guest requests.
• Ensure slot team members follow established gaming and company procedures.
• Respond to guest needs, accurately handle monetary transactions, and manage resiliency under pressure.
• Monitor and verify jackpots on slot machines according to established procedures.
• Promote the Caesars Reward card program and understand its benefits.
• Accurately maintain and control money flow during shifts with guests and team members.
• Create and maintain an enjoyable environment for guests while adhering to casino operations policies.
• Have a clear understanding of slot machines operation and pay tables.
• Perform other duties as assigned by management.

Qualifications

• Ability to obtain and maintain a valid gaming license.
• At least 21 years of age.
• Prior slot operations and/or supervisory experience.
• Demonstrated ability to accurately account for cash transactions.
• Demonstrated ability to work successfully with the public.
• Physical mobility and ability to stand/walk for 8 to 12-hour shifts.
• Excellent guest service and communication skills.
• Professional appearance and demeanor at all times.
• Regular and punctual attendance.
• Completion of a high school education or equivalent, with two years experience directly related to casino or slot operations and one year supervisory experience, or an equivalent combination of training, education, and experience.