Slot Service Representative

About the role

Join our Slots team as a Part Time Slot Service Representative! Essential duties include instructing guests in playing slots, instructing guests in placing sports wagers on the sports wagering self-serve kiosks, positioning vacant, nonfixed slot seating as close to the slot machine as possible, and fixing minor paper and machine problems with slots and self-serve sports wagering kiosks. You will render hand pays and jackpots to guests and perform any other duties as assigned.

Requirements

• Must be at least 18 years of age.
• Must be 100% customer service focused, possess good interpersonal skills, and be able to work in a fast-paced and demanding environment.
• Hours vary and must be able to work all shifts—nights, weekends, and holidays.
• Must become knowledgeable about how all games are played.
• Must be able to obtain appropriate licensing.

Qualifications

High school diploma preferred but not required.

Physical Requirements & Working Conditions

The work environment is moderate in noise level and the associate will be exposed to smoke when on the casino floor. The role requires working in a fast-paced, stressful, and physically demanding environment.

• The employee will be required to stand and walk for extended periods of time.
• Must be able to lift up to 40 pounds.
• Must be able to talk and hear to ensure proper communication.
• Strong vision skills are required, including close vision, peripheral vision, and the ability to adjust focus.

Benefits

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular full-time team members
• Accrual of Paid Time Off for full-time and part-time team members
• 401k with Company Match—100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan