Slot Attendant PT (6868)

Essential Duties And Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Instruct customers on the use of game play.
• (MICS (d) jackpot payout standards) Verify jackpot pay out.
• Requisition supplies and materials.
• Maintain hourly customer counts.
• Check out (change) set bank amount from cash cage. (MICS (f) gaming machine department funds standards).
• Make change for customers.
• Record amounts received and prepare reports of transactions. (MICS (d) jackpot payout standards).
• Read and record totals shown on tape and verify against cash on hand.
• Work with finance and other departments following in-house policies and procedures as they relate to the department.
• Work with marketing on special departmental and casino events.
• Explain and interpret operating rules of house to patrons requesting information.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Casino to its guests and vendors and assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Qualifications

• Must possess a high school diploma or equivalent.
• Two to three years related experience and/or training; or equivalent combination of education and experience.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.