Slot Attendant/DR Shift Manager

Title: Slot Attendant/DR Shift Manager Requisition ID#: 5376 Location: Oxford, ME, US, 04270 Property: Oxford Casino Hotel & Sportsbook Pay Range: $7.55-$26.00 Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites. The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team. Job Summary Slot Attendant-Performs jackpot payouts. Conducts minor machine repairs. Walks the gaming floor looking for guests who need service. Responds to slot machines in a timely manner to resolve guest issues. Keeps casino floor clean of cups and pushes in chairs. Slot Shift Manager-Oversees the operation of the Slot Department for their assigned shift. Approves jackpot payouts over $10,000. Assists on the floor when needed. Ensures compliance with all regulatory agencies. Essential Duties And Responsibilities As a Slot Attendant Approves slot payouts within limits per submitted System of Internal Controls. Complies with regulatory agencies Performs minor machine repairs on all slot machines on propertyContinuously walks their assigned areas looking for guests who need serviceProvide courteous and prompt change, jackpot, and minor machine repair serviceResponds to slot machines in a timely manner to resolve guest problems with slot machinesNotifies Slot Shift Supervisor of any issues, as neededMaintains slot floor security by notifying Slot Shift Supervisor of any suspicious activityMaintains working knowledge of all local jurisdictional gaming laws (federal, state, and local) and regulations as well as company internal controlsParticipates in slot department special projects in a team environment upon requestObserves slot play for illegal machine tampering/abuse Maintains a working knowledge of all games in order to perform minor machine repairs and/or explain game play to guestsMust possess knowledge of player tracking system Delivers Excellent Customer ServiceKeep casino floor clean of cups, and push in chairsOther duties as assigned As a Slot Shift Manager Process slot jackpot pay outs Performs testing of new slot machines Deal with patron questions, complaints, and disputes Responds to slot machines in a timely manner regarding technical problems with slot machines Be knowledgeable about game play Process relevant reports pertaining to shift Maintains slot floor integrity by notifying security of any suspicious activity Maintains working knowledge of all local jurisdictional gaming laws (federal, state, and local) and attendant regulations as well as company internal controls Participates in slot department special projects in a team environment by interpreting gaming documents, gathering materials necessary to complete the project, including machine moves, conversions, and upgrades Knowledge of player tracking system (i.e. meters and progressives) Delivers Excellent Customer Service Other duties as assigned Required Skills And Abilities Team Player with the capability to learn both on their own and with supervision Education And Experience Previous Slot Department experience preferred High school diploma or general education degree (GED) preferred Must be able to obtain a Gaming license through the state of Maine Physical Requirements & Working Conditions Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ability to pick up and carry up to 40 pounds while walking the casino floor. At other times, the work requires some physical exertion, such as long periods of standing and walking; recurring bending, reaching, pushing, pulling and lifting, or similar activities. The work environment is one with possible exposure to prolonged loud noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #OneOxford Salary Range $7.55- $26.00 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. Already Work Here? Here's a Link To Apply Internally Employee Login Nearest Major Market: Maine