Sleep Expert- Sales (Bilingual)

About the role

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships
• Provide technical and product knowledge information to customers and serve as subject matter expert
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
• Maintain awareness of the competition, advertisements and services offered by competitors
• Leverage social media to positively impact brand awareness and increase sales
• Lift, push, or pull 50+ pounds

Qualifications

• Legal authorization to work in the United States without the need for sponsorship
• Proof of eligibility to work in the United States

Skills

• Spanish preferred

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Pay

Competitive pay range of $54,000-70,000 per year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.