Sleep Expert - Sales
Job Details
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
Requirements
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Employee discounts on Mattress Firm sleep products and accessories
- Competitive pay range of $57,000 - $72,000 per year
Pay
Compensation Competitive pay range of $57,000 - $72,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time.
Schedule
Not specified
Qualifications
- High school diploma or equivalent
- Experience in retail or customer service preferred
- Ability to lift 50+ pounds
- Strong communication and interpersonal skills
- Knowledge of mattresses and sleep products
Skills
- Customer service
- Sales
- Product knowledge
- Technical skills
- Problem-solving
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Employee discounts on Mattress Firm sleep products and accessories
Pay
Compensation Competitive pay range of $57,000 - $72,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time.
Schedule
Not specified
Legal Authorization
Legal authorization to work in the United States without the need for sponsorship.
EEO Statement
We are an equal employment opportunity employer and are committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.