Sleep Expert - Sales

The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience.

About the role

This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match. The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Qualifications

We are looking for individuals who can lift, push, or pull 50+ pounds. You must be able to work independently and as part of a team. You should have excellent communication skills and be able to provide technical and product knowledge information to customers. Experience in customer service or retail is preferred but not required.

Skills

• Excellent communication skills
• Technical and product knowledge
• Ability to work independently and as part of a team
• Customer service or retail experience is preferred but not required

Benefits

Benefits Included: Excellent career growth opportunities through on-the-job training and development programs, 401(k) with employer matching, mental health and life resources, medical, dental, prescription, and vision plans, employee discounts on Mattress Firm sleep products and accessories, competitive pay range of $58,500 to $71,500 per year, for eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Pay

Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship.

Schedule

We require proof of eligibility to work in the United States.

Legal Authorization

We are an equal employment opportunity employer and are committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.