Sleep Expert - Sales
Job Details
- Elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products.
- Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience.
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as a subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull up to 50+ pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Employee discounts on Mattress Firm sleep products and accessories
- Competitive pay range of $54,000 - $63,000 per year
Pay
Competitive pay range of $54,000 - $63,000 per year
Schedule
Hours vary based on store location and shift.
Qualifications
High school diploma or equivalent required. Bachelor’s degree preferred. Previous experience in retail, sales, or customer service is preferred. Must have strong interpersonal skills and be able to communicate effectively with customers and colleagues. Must be able to lift up to 50 pounds.
Skills
- Strong communication and interpersonal skills
- Ability to provide technical and product knowledge information
- Customer service experience
- Ability to lift up to 50 pounds
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Employee discounts on Mattress Firm sleep products and accessories
Pay
Competitive pay range of $54,000 - $63,000 per year
Schedule
Hours vary based on store location and shift.
Qualifications
High school diploma or equivalent required. Bachelor’s degree preferred. Previous experience in retail, sales, or customer service is preferred. Must have strong interpersonal skills and be able to communicate effectively with customers and colleagues. Must be able to lift up to 50 pounds.
Skills
- Strong communication and interpersonal skills
- Ability to provide technical and product knowledge information
- Customer service experience
- Ability to lift up to 50 pounds
Legal Authorization
We require proof of eligibility to work in the United States. EOE/Vet/Disability
Equal Opportunity Employer
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Diversity and Inclusion
Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.