Sleep Expert - Sales
Job Details
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
Requirements
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Qualifications
- Excellent communication skills and the ability to build trust with customers.
- Knowledge of sleep science and mattresses.
- Experience in a customer-facing role preferred.
- Ability to lift up to 50 pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Employee discounts on Mattress Firm sleep products and accessories.
- Competitive pay range of $55,000-$70,000 per year.
Pay
Compensation Competitive pay range of $55,000-$70,000 per year * depending on qualifications and experience.
Schedule
Hours vary based on store location and shift.
Skills
- Strong interpersonal and communication skills.
- Customer service experience.
- Product knowledge in mattresses and sleep solutions.
- Ability to lift up to 50 pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Employee discounts on Mattress Firm sleep products and accessories.
Pay
Compensation Competitive pay range of $55,000-$70,000 per year * depending on qualifications and experience.
Schedule
Hours vary based on store location and shift.
Legal Authorization
Legal authorization to work in the United States without the need for sponsorship.