Sleep Expert - Sales

About the role

The Sleep Expert position involves providing support to Mattress Firm locations in Lansdale, PA 19446, Blue Bell, PA 19422, and King of Prussia, PA 19406. This role requires lifting, pushing, or pulling up to 50 pounds.

Responsibilities

• Elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as a subject matter expert.
• Drive individual sales performance and Key Performance Indicators (KPIs) while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Leverage social media to positively impact brand awareness and increase sales.
• Maintain awareness of the competition, advertisements, and services offered by competitors.

Requirements

Internal applicants must apply through the Mattress Firm Workday system. External applicants should submit their applications directly to the job posting. Applicants must be legally authorized to work in the United States without the need for sponsorship.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or retail preferred.
• Knowledge of mattresses and sleep products.
• Ability to lift up to 50 pounds.

Skills

• Excellent communication skills.
• Customer service orientation.
• Product knowledge.
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Competitive pay range of $44,000 - $54,000 per year, depending on qualifications and experience.

Pay

Competitive pay range of $44,000 - $54,000 per year, depending on qualifications and experience.

Schedule

Hours vary based on location and shift.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Competitive pay range of $44,000 - $54,000 per year, depending on qualifications and experience.

Pay

Competitive pay range of $44,000 - $54,000 per year, depending on qualifications and experience.

Legal Authorization

Applicants must be legally authorized to work in the United States without the need for sponsorship.

Equal Opportunity Employer

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.