Sleep Expert - Sales
Internal applicants must apply through the Mattress Firm Workday system.
Join Mattress Firm and help customers find their dream mattress while building the career of your dreams. As a Sleep Expert®, you’ll provide expert sleep advice, create an exceptional in-store experience, and drive sales with uncapped commissions and a 401(k) match.
About the role
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. You’ll execute Mattress Firm selling programs using digital tools, support a seamless omnichannel experience, and cultivate strong customer relationships.
Responsibilities
- Provide technical and product knowledge to customers as a subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values.
- Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
- Maintain awareness of competitors, their advertisements, and services.
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Get paid on-demand.
- Base pay or uncapped commission.
- Employee discounts on Mattress Firm sleep products and accessories.
Pay
Competitive pay range of $50,000 to $60,000 per year, depending on qualifications and experience. Additional bonus opportunities may be available for eligible roles.
Legal authorization to work in the United States is required; sponsorship is not available.