Sleep Expert - Sales

May provide support to the following locations as needed:

• 580 Alfred Street, Biddeford, ME 04005
• 200 Running Hill Road, Unit 9, South Portland, ME 04106
• 550 Gallery Boulevard, Suite A, Scarborough, ME 04074
• 365 Maine Mall Road, South Portland, ME 04106

About the role

Join Mattress Firm and help people sleep well so they live well. As a Sleep Expert®, you’ll be at the heart of what we do: helping customers find their dream mattress and get better sleep. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Cultivate strong relationships with customers and maintain those relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Provide technical and product knowledge information to customers and serve as a subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain awareness of the competition, advertisements, and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Requirements

• Legal authorization to work in the United States without the need for sponsorship (proof of eligibility required).

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

Pay

Competitive pay range of $64,000 - $78,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the company.