Sleep Coach

Essential Duties and Responsibilities

• Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.
• Keeps the Bookings calendar up to date.
• Contacts patients to complete follow-up calls for equipment received (CPAP, AutoPAP, BiPAP) and explains the clinical benefits of PAP therapy and dangers of sleep apnea, along with coaching them on use.
• Schedules setups of equipment for patients and explains the clinical benefits of PAP therapy and dangers of sleep apnea.
• Engages in clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services.
• Maintains records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Ensures all pertinent demographic information is updated regularly and with any change in personal or professional status.
• Trains and orientates subordinate or newly hired respiratory therapist staff/service technicians.
• Exhibits effective written and verbal communication.
• Adheres to cost-containment policies and procedures.
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
• Promotes and markets home respiratory therapist services to all referral sources.
• Provides availability for patient contact and responds to patient needs.
• Collaborates with team members (other RTs, PCC’s and various departments) to ensure tasks are completed.

Minimum Qualifications

• A High School Diploma is required.
• One to three years of administrative and clinical experience in an office setting/medical field is preferred.
• Excellent communication skills, both written and verbal, to interact knowledgeably with patients, physicians, etc., are required.

Physical Demands

• Sitting at a desk.
• Operating office equipment and a computer.

Work Schedule

Works during normal business hours, Monday through Friday, 8:00 a.m.– 5:00 p.m.