SLED Account Manager, Networking

Accountabilities

• Manage strategic customer relationships, develop sales opportunities, and drive profitable growth within assigned accounts.
• Create and execute account plans and long-term sales strategies to increase market share, revenue, and customer value.
• Identify, develop, and manage complex networking and technology solution opportunities from pipeline creation through close.
• Apply consultative selling techniques to understand customer challenges and align business needs with appropriate solutions.
• Serve as the primary point of contact for assigned SLED accounts, developing trusted relationships with key business and IT stakeholders.
• Build relationships with senior executives, including C-level leaders, to influence strategic technology decisions.
• Collaborate with internal sales teams, technical specialists, and external partners to deliver comprehensive customer solutions.
• Manage sales forecasts, pipeline activity, opportunity tracking, and reporting processes.
• Negotiate complex agreements while positioning solution value and addressing pricing considerations.
• Advocate for customer needs internally and coordinate resolution of delivery or service-related challenges.
• Expand customer adoption of available solutions by identifying new opportunities and strengthening account relationships.
• Maintain strong customer loyalty through responsive engagement, strategic guidance, and consistent execution.
• Leverage market, industry, and competitive insights to support customer conversations and business development strategies.

Requirements

• The ideal candidate is an experienced technology sales professional with a strong background in enterprise solutions, strategic account management, and customer relationship development.
• Demonstrated success managing complex sales environments and engaging senior decision-makers.
• 10+ years of technology sales experience with responsibility for complex accounts and revenue growth.
• Proven experience selling networking, infrastructure, or enterprise technology solutions.
• Strong preference for experience working with State, Local, and Education (SLED) customers.
• Demonstrated ability to manage large, strategic sales opportunities and end-to-end sales cycles.
• Strong executive presence with experience building relationships with senior IT and business leaders.
• Advanced negotiation, consultative selling, and value-positioning skills.
• Ability to develop account strategies, identify growth opportunities, and manage sales pipelines effectively.
• Experience collaborating with channel partners and leveraging partner ecosystems to drive customer outcomes.
• Strong presentation, communication, and time management skills.
• Ability to understand customer business challenges and translate them into technology solutions.
• Knowledge of enterprise networking, IT infrastructure, and broader technology solution portfolios.

Benefits

• Competitive annual compensation range of approximately $216,000-$507,000, including base salary and target sales compensation depending on location, experience, and performance.
• Remote/teleworker flexibility with the ability to work primarily from home.
• Comprehensive health and wellbeing benefits supporting employees and their families.
• Medical, dental, and vision coverage.
• Financial wellness and retirement support programs.
• Professional development opportunities and career growth programs.
• Inclusive workplace culture that values diverse backgrounds, perspectives, and experiences.
• Opportunity to work with innovative technology solutions and major enterprise customers.
• Flexibility to manage professional responsibilities alongside personal needs.