SLED Account Executive 3, Enterprise Direct Sales
About the role
In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.
Success Profile
- Results-Driven
- Goal-Oriented
- Communicator
- Good Listener
- Self-Starter
- Adaptable
Responsibilities
SLED Account Executive 3, Enterprise Direct Sales
Job Summary
Responsible for the sale of Comcast Business Internet, Video, Voice, and advanced connectivity solutions to State, Local, and Education (SLED) customers. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with government agencies, municipalities, public safety organizations, K-12 school districts, higher education institutions, and other public sector entities within designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with key stakeholders and the broader community, and positions the Comcast brand as a trusted partner supporting mission outcomes, in keeping with Comcast’s touchstones. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Core Responsibilities
- Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.
- Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
- Maintains accurate and quality sales records and prepares sales and activity reports, as required.
- Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
- Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
Qualifications
- Bachelor's Degree
- 5-7 Years Relevant Work Experience
Skills
- Product Positioning
- Identifying Sales Opportunities
- Business
- Customer Follow-Ups
- Sales
- Cold Calling
- Customer Service
Pay
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Schedule
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.