SKILLS TRAINER - SUB ACUTE - $500.00 Retention Bonus After 6 Months

Classification: Non-Exempt | Reports to: Program Manager | Date: March 2024

About the role

The Skills Trainer will provide support, skill training, and one-on-one supervision to clients admitted to the Subacute Crisis residential facility. The Skills Trainer will maintain case records and documentation per Volunteers of America Northern Rockies' policies and procedures and coordinate facility operations and client needs with other staff.

Responsibilities

• Provide support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan (coping skills, self-care, social interaction skills, illness management, crisis management, daily living activities, community awareness, incoming/outgoing residence transitional support, etc.)
• Assist in preparing materials for the day treatment process (preparing copies/packets, preparing group room, cleaning and organizing workspace)
• Clean program facilities/areas as needed or assigned
• Provide medication monitoring of clients following medical policies and procedures
• Provide basic risk assessment and immediate referral to program coordinator, primary clinician, or on-call staff for expanded risk assessment and intervention
• Provide for clients' life/medical safety, behavioral control, and crisis prevention activities within scope of practice; contact supervisors, primary clinicians, and appropriate emergency services
• Contact clinical staff to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care
• Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs
• Transport clients to access services and appointments as authorized by program needs and treatment plan
• Administer Drug and Alcohol screens/tests as needed and authorized by clinical staff or primary therapist
• Participate as a team member of the client's care team
• Utilize assessments with clients as outlined in the program (DLA-20, PHQ-9, GAD-7, MIS, LOCUS, SOWS, CIWA)
• Maintain case records and other documentation as outlined in agency policies
• Familiarize with and comply with all Volunteers of America Northern Rockies policies and procedures for assigned programs
• Participate in all supervision, staff meetings, and training required by supervisor and organization

Skills

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Proficiency with Microsoft Office Software: Outlook, Word, Excel
• Ability to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Practical oral and written communication skills
• Continuous demonstration of behaviors aligned with a posture of servant leadership and cultural values (Communication, Compassion, Integrity, Respect, Excellence)

Supervisory responsibility

This position has no direct supervisory responsibilities.

Work environment

This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones. Some travel is required for this position.

Physical demands

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Qualifications

• High School Diploma or GED
• Must possess and maintain a valid driver's license
• Must obtain and maintain valid certifications within the first 30 days of employment (training offered in-house):
  • CPR / First Aid
  • Mental Health First Aid
  • MANDT

Preferred qualifications

• Experience working with people experiencing mental illness and/or substance use problems
• Experience working with people who are actively experiencing a crisis
• Experience working with people in a residential service environment
• Peer Support Specialist certified